Privacy Policy

Last updated: August 12, 2025

This Privacy Policy describes how Ausm Solutions ("we", "us", or "our") collects, uses, and protects your personal information when you use our expense management software service available at https://auexpense.com (the "Service").

Information We Collect

Account Information

• Name, email address, phone number, and company details
• Username, password, and security credentials
• Billing information and payment details
• Profile information and user preferences

Expense & Transaction Data

• Expense reports, receipts, and transaction details
• Vendor information and payment records
• Approval workflows and comments
• Financial categories and budget information
• Uploaded documents and attachments
• Bank account details (if provided by you) for enabling transaction integration so you can view them within the application

Usage Information

• Log data including IP addresses, browser type, and device information
• Pages visited, features used, and time spent on the Service
• Click-through rates and user interactions

How We Use Your Information

• Service Delivery: Provide expense management functionality, process transactions, and maintain your account
• Transaction Integration: Display your bank transactions within the app (only if you authorize and provide necessary details)
• Communication: Send service updates, billing notifications, and customer support
• Analytics: Improve our service performance and user experience using Google Analytics
• Compliance: Meet legal obligations under Indian laws including GST and income tax regulations
• Security: Protect against fraud, abuse, and security threats
• Business Operations: Process payments, manage subscriptions, and provide technical support

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Payment Processors: When payment integration is implemented, to process subscription payments
• Cloud Hosting Providers: DigitalOcean, to store and process your data securely
• Analytics Services: Google Analytics to understand service usage (anonymized data)
• Legal Compliance: When required by Indian law, GDPR, or CCPA regulations
• Business Transfers: In case of merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze website traffic through Google Analytics
• Improve security and prevent fraud

You can control cookies through your browser settings, but some features may not work properly if disabled.

Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Encrypted data storage
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure payment processing through certified providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as:

• Your account remains active
• Required to provide services to you
• Necessary to comply with legal obligations (including tax records as per Indian law)
• Needed to resolve disputes and enforce agreements

Financial records may be retained for up to 7 years as required by Indian tax laws.

Your Rights (India, GDPR & CCPA)

You have the right to:

• Access your personal information
• Correct or update inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Export your data in a portable format
• Withdraw consent where applicable
• File complaints with appropriate authorities
• Opt-out of the sale of personal data (CCPA)
• Request information on how your data is processed and shared (GDPR & CCPA)

International Data Transfers

Your data may be processed and stored outside India, including the United States and European Union, by our service providers such as DigitalOcean. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.

Children's Privacy

Our service is intended for business use and not directed at children under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of Indian courts.

Contact Us

For any questions about this Privacy Policy or to exercise your rights, contact us at:

Ausm Solutions
Email: support@auexpense.com
Address: Bogadi 2nd Stage, Mysuru Karnataka, India
Phone: +91 8292283166